SHIPPING & RETURNS
Shipping Policy
We specialize in digital products, we do not offer physical shipping for our products. All our detective cases and game materials are available for instant download or print & play.
Delivery Method
Once your purchase is completed, you will receive an email with a download link for your purchased digital content.
No Shipping Charges
Since we only provide digital downloads, there are no shipping fees associated with your order.
Refund Policy
Please note that due to the digital nature of our products, we do not offer refunds once the product has been downloaded.
For any further questions, feel free to reach out to us at info@detectioninaction.com.
Return & Exchange Policy
We offer digital products (print & play detective games and downloadable files), we have specific policies regarding returns and exchanges.
No Returns or Exchanges
Due to the nature of our digital products, once your purchase is complete and the product has been downloaded, we are unable to offer returns or exchanges.
Digital Product
All of our products are delivered digitally, and we do not provide physical goods. By purchasing, you acknowledge that you are purchasing a non-returnable, non-refundable digital item.
Issues with Downloads
If you encounter any issues with your download or the file itself, please contact us immediately at info@detectioninaction.com, and we will assist you in resolving the issue.
We appreciate your understanding. If you have any further questions, feel free to reach out!